We want to hear from you!
Contact Us
Whether you’re planning a visit, organizing a group experience, or simply have a question, the Botanique team is here to help. Reach out using the details below or send us a message; we’ll respond as soon as possible.
Get in Touch &
Plan Your Visit
Address
- Botanique Botanical Garden
- 1234 Livada Ave
- Suite 500
- Metropolis, NY 10101
USA
Opening Hours
Our team is available to assist you during the following hours:
- Monday – Friday: 10:00 – 20:00
- Saturday: 10:00 – 18:00
- Sunday: Closed (Members may have extended access)
Email Contacts
- General Inquiries: info@botanique.com
- Workshops & Education: learn@botanique.com
- Membership & Tours: membership@botaniquee.com
- Technical Support: support@botanique.com
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Frequently Asked Questions
Visit & Practical Information
What are the opening hours of Botanique?
Do I need to book tickets in advance?
Advance booking is recommended to ensure smooth entry, especially during weekends and peak seasons. Walk-up tickets are available, subject to capacity.
What payment methods are accepted?
Botanique operates as a cashless venue. Credit and debit cards are accepted throughout the garden.
Is the garden suitable for children?
Yes, Botanique is family-friendly, with dedicated areas and activities designed for children to explore and learn.
Are pets allowed in the garden?
Pets are not permitted, with the exception of certified service animals.
Is Botanique accessible for visitors with disabilities?
The garden is designed to be accessible, with paved pathways, accessible restrooms, and designated parking spaces.
Experiences, Services & Policies
Are there guided tours available?
Yes, guided tours are offered regularly and can also be arranged for groups. Check the events schedule or contact us for availability.
Are there picnic areas available?
Designated picnic areas may be available in select zones. Please follow on-site signage and guidelines.
Can I host a private event or wedding at Botanique?
Yes, Botanique offers venue rental for private events, including weddings, corporate gatherings, and celebrations. Advance booking is required.
Are there seasonal events or festivals?
Botanique hosts a variety of seasonal events, exhibitions, and workshops throughout the year. Visit the events page for details.
How long does a typical visit take?
Most visitors spend between 2 to 4 hours exploring the gardens, depending on interests and activities.
Where can I park?
On-site parking is available for visitors, along with designated spaces for accessible parking and bicycles.